Not long ago I posted on the need to understand common concepts well. My example then concerned the need to understand time well enough to answer a question like, “How much did IBM’s earnings change last quarter?”. Recently, in contemplating some training issues related to the integration of Haley Authority within Siebel, I came across examples phrasings from the documentation on Siebel’s web site, including:
- if an account’s location contains “CA” then add 50000 in “USD” for the account
- if an account’s location contains “CA” then add 70000 in “USD” on today for the account
Two things are immediately obvious.
- Oracle does not understand location.
- Oracle has an interesting, but nonetheless poor understanding of money.
Of course, I am intimately familiar with Authority’s understanding of money. However, Siebel needs more than Authority understands. (more…)